Managing energy consumption and staying on top of your bills can often feel overwhelming, especially during the hot summer months. That’s why Alabama Power is committed to ensuring that customers have the support they need every step of the way. Whether it’s understanding your bill and knowing the best rate options for your home to finding resources to assist with saving energy, Alabama Power is here to empower customers to make informed decisions about their energy usage and take control of their power bills this summer.
Alabama Power is excited to introduce three free online tools to streamline energy management and enhance customer experience. The Bill Explainer, Rate Advisor and Energy Assistant tools offer personalized insights to help customers better understand their energy usage, select the most suitable rate plans for their home and find tailored solutions for energy assistance. These user-friendly resources are set to transform how customers engage with Alabama Power, offering clarity and support in navigating monthly bills and optimizing energy efficiency.
The Bill Explainer tool helps customers break down their electric bill – section by section – using simple language to show how their usage adds up. It’s a great resource for anyone trying to understand what goes into their monthly bill.
Through the Rate Advisor, customers are matched with rate plans that fit their needs. After answering just a few anonymous questions about their household energy habits, customers receive personalized recommendations for rate plans that best suit their needs. This tool not only helps in selecting the most cost-effective plan but also introduces additional products and services that may further provide savings or meet customer needs.
The Energy Assistant tool connects qualified customers with offers, programs and support based on their specific needs. Like Rate Advisor, customers will answer a few anonymous questions. The tool will then provide solutions that may help them save or find assistance. It’s a personalized path to the right resources.
Customers can learn more about these tools and get other tips on how to manage their summer power bills at AlabamaPower.com/Summer.
